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DELIVERY

Two new services that have been added to our store are Home Delivery and a Contactless Pay and Coll­­ect option.

Home Delivery is now offered on Mondays, Wednesdays and Fridays:

  • $10 delivery fee under 10km.

  • $15 delivery fee between 10 - 20km.

  • $20 delivery fee between 20 - 30km.

  • Minimum $20 spend excluding our delivery fee. 

  • Our delivery fee is determined by Street Address (our staff use Google Maps). At checkout, manually input your radius. 

Once you place an order on our website, you will be contacted during business hours to arrange payment over the phone.

 

Please note we do not store your payment details and we never write your card details down. Please view our delivery Terms & Conditions here

  • How do I pay?
    Currently, online payment is on hold. Once we’ve received your order, we will contact you to arrange payment by card over the phone. Our drivers do not accept or carry cash. Alternatively, we can provide you with our bank details to arrange payment via EFT. Once the payment has been received, your order will be processed. Please note we do not store your payment details and we never write your card details down if you ring us and order over the phone.
  • Can I buy practitioner products from you?
    We do have a dispensary in store, talk to one of our friendly naturopaths for service and advice. Please note we are unable to sell Practitioner products online.
  • What days do you do deliveries?
    We offer deliveries on Mondays, Wednesdays and Fridays, orders need to be placed by 3pm on the previous day. There is a delivery fee of $5 on minimum purchase of $20 within a 10km radius. We also deliver between a 10km-20km radius ($10 delivery fee) and a 20km-30km radius ($15).
  • How do I determine the correct delivery fee?
    Our Staff use Street Address to determine the correct delivery fee. This can be done via Google Maps. View a list of suburbs here.
  • What is Super Tuesday?
    Super Tuesday is our special discount day for members where we offer 20% off RRP on most products in store on the first Tuesday of every month. We also offer a member day once a month on a Saturday from 9am-4pm. Vist our Good Health Club page to read our disclaimers. Online orders placed after in store closing time will not be honoured Super Day discount.
  • How do I become a member?
    Fill out our form online or come in store to complete a few details.
  • I just received by order and something is damaged/wrong, what can I do?"
    It is preferable for returns of faulty goods to be made in store. Alternatively contact the store direct to make other arrangements. View our full terms and conditions here.
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